Store Manager - MAC - Full Time - Pentagon City - Arlington, VA

Estée Lauder Companies•Arlington, VA

21h•Onsite

About The Position

The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets. This role offers the opportunity to be the Chief Executive Officer of your own store, with total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team. This is an exceptional opportunity for an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, serving as the first step towards a long-term career with a leader in prestige beauty. The role provides exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, equipping individuals with the necessary skills for career progression within the Beauty Industry. The company fosters a culture that values diversity of thought and people, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Requirements

Proven retail management/assistant retail management experience, preferably within cosmetics.
Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling.
Previous retail operations experience including inventory and facilities management and cash reconciliation.
Proven track record of leading a team to achieve sales and customer service targets.
Experience of creating and executing in-store events.
Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
Previous experience with retail point-of-sale software.
Proficient in Microsoft Office.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets.
Create and execute an agile business plan to recruit and retain customers.
Implement strategic targeting, impactful in-store events, and exceptional customer relationship management.
Lead a high-performing team.
Manage inventory and facilities.
Perform cash reconciliation.
Create and execute in-store events.
Provide inspirational, authentic, and personalized customer service.