Oregon Trailers - Retail Store Manager

NOVAE LLC • Scappoose, OR

25d • Onsite

About The Position

At Oregon Trailers, we're more than a trailer dealership—we're a team of hardworking, motivated people dedicated to helping customers find the right equipment and keeping them on the road. We're looking for a hands-on Store Manager who is passionate about sales, leadership, and customer service. This role is ideal for someone who enjoys building high-performing teams, coaching others to success, and taking ownership of business results. If you're a natural leader who thrives in a fast-paced environment and enjoys turning goals into achievements, we'd love to hear from you.

Requirements

• Proven leadership or management experience
• Strong sales and customer service background
• Experience coaching, training, and developing employees
• Excellent communication and relationship-building skills
• Ability to analyze sales performance and drive results
• Strong organizational and problem-solving abilities
• Proficiency with Microsoft Office and business software systems

Nice To Haves

• Experience in trailer, automotive, truck, heavy equipment, agricultural, industrial, or related industries
• Experience managing inventory and vendor relationships
• Associate's or Bachelor's degree, or equivalent experience

Responsibilities

• Recruit, coach, train, and develop retail sales associates
• Foster a positive, collaborative, and accountable team culture
• Empower team members to make sound sales and customer service decisions
• Conduct product and sales training programs
• Lead the team in achieving sales goals and revenue targets
• Develop and implement sales strategies and action plans
• Work directly with customers to negotiate pricing and close deals
• Increase trailer, parts, and service sales in the local market
• Analyze sales trends and identify new growth opportunities
• Manage trailer inventory levels and product availability
• Order stock and customer-specific trailers from multiple suppliers
• Monitor inventory accuracy and conduct regular audits
• Ensure trailers are received, stored, and delivered properly
• Collaborate on trailer displays that maximize customer interest and sales
• Deliver and model exceptional customer service
• Build strong relationships with customers and community partners
• Ensure accurate and timely completion of all sales paperwork
• Educate customers on trailer operation, maintenance, and ownership
• Develop annual budgets and monthly sales targets
• Monitor key performance metrics and profitability
• Partner with leadership to identify opportunities for continuous improvement
• Act as the voice of the store and communicate customer and team needs

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off Starting Day One
• Paid Holidays
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Paid Bereavement Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree