Retail Sales Associate - Detro Trailers

NOVAE LLC • Bainbridge, IN

2h • Onsite

About The Position

Detro Trailers LLC is seeking a Sales Associate to facilitate the trailer purchase experience by providing knowledge and guiding decision making while ensuring a positive customer experience. Detro Trailers LLC is a distributor that sits on approximately 32 acres with an inventory of 400-600 trailers, employing 9-11 people and serving the surrounding community. They offer multiple leading brands of trailers and have a long-standing objective of providing outstanding customer service while offering a quality trailer at the best possible price.

Requirements

• High School Diploma or GED or equivalent demonstrated skills, abilities, and knowledge through practical application.
• Strong communication and interpersonal skills to effectively interact with customers and motivate the sales team.
• Strong computer skills with a working knowledge of Microsoft Office, Visual, and related software.
• Highly motivated self-starter with an inclination to consistently apply critical and analytical thinking skills.
• Ability to bend, stoop, twist, and lift in order to demonstrate trailer components, and connecting trailers to vehicles to move.
• Ability to work flexible schedules including weekends.
• Ability to work in all weather conditions on retail trailer lots.

Nice To Haves

• Industrial sales experience, preferred.

Responsibilities

• Drive a strong and positive working environment with clear communication and follow-up across the retail team to achieve personal and team goals.
• Greet customers, answer questions, demonstrate features/benefits, and guide them through the entire sales process, from selecting a trailer to completing paperwork and payment. Teach customers to operate and maintain their new trailers.
• Negotiate sales prices and discounts with customers. Set trade-in value when necessary. Create and present quotes to customers retaining established margin expectations.
• Process payments, complete sales contracts, and process financing options.
• Complete data entry and maintain customer accounts and orders with accuracy in our Point of Sales system.
• Ensure that all licensing paperwork is completed in a timely and accurate manner and resolve problems with licensing paperwork as they arise.
• Manage and strengthen customer relationships through follow up and resolution of any concerns that arise.
• Stay current with supply, demand, and trends in the trailer industry; always growing product knowledge.
• Take responsibility for the aesthetic by maintaining a clean internal and external showroom.
• Drive parts sales and service offerings at the retail location.
• Assist in other areas and perform other duties, as needed.

Benefits

• Medical, dental and vision insurance available – Co-pay plan and two high-deductible plans. You can choose a plan that is right for you and is it partially funded by Detro Trailers.
• Employee Assistance Program (EAP) – Free, confidential help when you need it.
• 401(k) Plan with a company match.
• Paid Time Off (PTO) starts accruing day one.
• Short term and long-term disability insurances paid for by Detro Trailers.
• Life insurance paid for by Detro Trailers.
• Paid holidays for time to relax and recharge.
• Personal time in lieu of sick and bereavement leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED