Store Manager 1509

Hibbett•Cleveland, OH

4d•Onsite

About The Position

The Store Manager oversees the store’s sales efforts and overall operations to ensure efficiency and profitability. The manager upholds organizational policies, goals, and standards, leads the sales team in meeting sales goals, and communicates with the District Sales Manager and Store Support Center to support initiatives and business growth. The Store Manager represents the company professionally to employees, customers, and the community; maintains knowledge of the store’s products and departments; and promotes outstanding customer service and merchandise.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership skills.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Drive store sales and achieve sales goals, with a focus on company growth.
Manage and control the company’s assets at the designated store.
Direct and oversee the store’s sales efforts.
Train and mentor store associates in sales strategies and skills.
Monitor store operations, including sales statistics, inventory, and expenses.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards are completed across departments.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel.
Manage store payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and monitor customer trends, competitors, new ideas, and community events.
Provide outstanding customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks to management or appropriate officials.
Manage, coordinate, and evaluate subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
Interview, hire, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.