Store Manager - Bowling Green, Ky Store #2558

Dollar General•Bowling Green, KY

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with company policies and procedures. The Store Manager leads employee training and performance, maintains inventory and financial controls, supports customer service, and provides a clean, organized, safe shopping and working environment. The position involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; and lifting up to 40 pounds, with occasional lifting up to 55 pounds. The work takes place in a fast-paced environment with moderate noise. There may be occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers, as well as occasional climbing on a step ladder up to six feet. Regular use of a personal vehicle is required for meetings, visits to other Dollar General stores, and deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
Evaluate operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.