Store Manager
About The Position
The Store Manager oversees all aspects of HomeGoods store operations to drive sales, control expenses, and minimize shrink and damages. Areas of responsibility include merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The role recruits, trains, develops, and manages a large team of Associates and Assistant Managers, modeling effective leadership and preparing Assistant Store Managers for promotion. The Store Manager develops plans to increase sales, provides recommendations and market insights to the District Manager, and leads loss-prevention efforts and compliance with company policies and procedures. The role also ensures positive customer experiences, high standards of service and merchandise presentation, and clear action plans for store initiatives. This is a bonus-eligible position at HomeGoods Store 0799 in Southington, Connecticut. The starting annual pay range is $74,800 to $102,900, with actual pay determined by relevant skills, qualifications, and experience.
Requirements
- A minimum of 3–5 years of retail experience as a Store or District Manager in a dynamic, high-volume environment.
- Successful experience managing and driving significant sales revenue.
- Proven ability to manage, develop, and motivate a large team.
- Strong interpersonal, communication, and follow-through skills.
- Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
- Strong organizational skills and ability to mentor and provide feedback.
- Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.
Responsibilities
- Oversee store operations, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, to boost sales, control expenses, and minimize shrink and damages.
- Recruit, train, develop, and manage Associates and Assistant Managers; model effective leadership and provide individualized development to prepare Assistant Store Managers for promotion.
- Develop and implement plans to increase store sales.
- Recommend merchandise mix, inventory levels, and customer-demographic considerations to the District Manager.
- Provide insights on competition, including pricing, presentation, and customer service.
- Focus staff on loss-prevention priorities and ensure compliance with company programs, procedures, and policies.
- Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
- Maintain high customer-service and merchandise-presentation standards to ensure positive customer experiences.
- Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities.
Benefits
- Associate discount, including for eligible family members
- 401(k) match
- Medical, dental, and vision coverage
- Health savings account (HSA)
- Health care flexible spending account (FSA)
- Life insurance
- Short- and long-term disability
- Paid holidays, vacation, sick leave, bereavement leave, and parental leave
- Employee assistance program (EAP)
- Incentive programs
- Auto and home insurance discounts
- Scholarship program
- Adoption and surrogacy assistance
- Smoking cessation program
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- Training and development programs
- Global well-being programs focused on physical, financial, and emotional wellness
- Career growth opportunities
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
