Store Manager - Jordan Creek

ALO•West Des Moines, IA
•Onsite

About The Position

The Store Manager is the business owner of the store, responsible for leading, managing, and continuously developing all aspects of its business. The role is accountable for creating and maintaining a positive, productive work environment aligned with ALO’s mission while achieving sales and profitability goals, operational objectives, and merchandising standards. The Store Manager develops a successful Sales, Operations, and Visual team. As a business leader, the Store Manager develops and executes retail strategies, understands the local clientele and competitors, tracks relevant business trends, and uses KPIs to support business-driving decisions and sales goals. As a people leader, the Store Manager fosters growth, accountability, and inclusivity through talent development, performance management, training, and coaching; plans career progression and succession; and recruits to build a strong talent pipeline. The Store Manager oversees Sales & Service, Operations, and Visual Managers, supports execution of operational and visual guidelines, champions visual standards using business performance data, promotes a safe and efficient store, and develops schedules that support business results and effective labor management. The role also collaborates with cross-functional partners, acts as an ALO ambassador, and establishes store communication strategies to achieve goals and KPIs. The position requires constant movement throughout the store, the ability to lift, push, carry, or otherwise move up to 50 pounds, and the ability to stand and move for an entire shift. Full-time employees are expected to have open availability and work variable shifts, including peak days and weekends. All employees must be available during the company’s Blackout period, from the week of American Thanksgiving through the first week of January.

Requirements

  • 5+ years of retail or related industry leadership experience.
  • Working knowledge of MS Office, including Word, Excel, and Outlook.
  • Extraordinary verbal and written interpersonal and communication skills.
  • Motivation to drive business in a fast-paced, innovative environment.
  • Independent work ethic, time-management skills, and personal accountability.
  • Alignment with and embodiment of ALO’s Guiding Principles.
  • Business-owner mindset and entrepreneurial spirit.
  • Ability to work variable shifts, including peak days and weekends, with open availability.
  • Availability to work during the company blackout period from the week of American Thanksgiving through the first week of January.
  • Ability to move constantly throughout all areas of the store.
  • Ability to lift, push, carry, or otherwise move up to 50 pounds.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
  • Ability to stand and move for an entire shift.

Responsibilities

  • Develop and execute the store’s retail strategies.
  • Use local market knowledge, business trends, and KPIs to develop strategies that drive business and support sales goals.
  • Lead the team using company tools, incentives, and strategies to achieve sales goals.
  • Ensure the store team communicates and embodies ALO’s mission and guiding principles.
  • Build an environment of growth, accountability, and inclusivity through development, performance management, training, and coaching.
  • Analyze talent and establish career progression plans to retain talent and reduce turnover.
  • Build internal and external talent pipelines through succession planning and recruitment.
  • Oversee Sales & Service, Operations, and Visual Managers to ensure execution of key strategies.
  • Oversee and support execution of operational and visual guidelines.
  • Champion salesfloor visual standards using business performance data.
  • Support a safe work environment and efficient store operations.
  • Develop schedules that deliver business results while managing labor effectively.
  • Collaborate with cross-functional business partners to support organizational goals.
  • Act as an ALO ambassador and create a culture aligned with the company mission.
  • Navigate the organization while balancing business needs and brand culture.
  • Create and implement effective store communication strategies to achieve goals and KPIs.

Benefits

  • Generous ALO employee discount.
  • Free ALO Wellness Club membership with access to streaming fitness and yoga classes.
  • Medical, dental, and vision plan options.
  • Free virtual access to mental health providers.
  • New parent support for employees and dependents.
  • 401(k) with company matching.
  • Monthly store incentives.
  • Clothing allowance.
  • Free yoga classes at ALO Sanctuaries in select cities.
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