Store Manager - Northfield, Oh Store #3709

Dollar General•Northfield, OH
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with company procedures and applicable labor laws. The manager leads employee training and performance management, monitors business and inventory results, maintains merchandise presentation and financial controls, and provides customer service leadership. The position also maintains a clean, organized, safe store and completes required documentation.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with federal and state labor laws and company policies; ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
  • Recommend employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations; coordinate meetings and events promoting safety, security, and policy compliance.
  • Ensure the store is staffed and opened and closed effectively each day; open at least two times per week and close at least two times per week.
  • Evaluate operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage according to defined company work processes.
  • Ensure merchandise is presented according to established practices, including proper use of fixtures, product pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, and compliance with security and cash-control procedures.
  • Provide customer service leadership.
  • Maintain a clean, well-organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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