STORE MANAGER - NORTH RICHLAND HILLS, TX STORE #3178

Dollar General•North Richland Hills, TX

15h•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager ensures the store is properly staffed, opens and closes effectively, follows company policies and procedures, maintains inventory and financial integrity, and provides superior customer service leadership. The position involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; and lifting up to 40 pounds, with occasional lifting up to 55 pounds. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold. Occasional climbing on a step ladder up to six feet is required. Regular use of a personal vehicle is required for meetings, travel to other Dollar General stores, and deposits.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Regular driving of a personal vehicle for meetings, travel to other stores, and deposits.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure adequate staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is effectively opened and closed each day; personally open and close the store at least twice per week each.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
Facilitate merchandise staging, stocking, and storage in accordance with company work processes.
Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Maintain the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide superior customer service leadership.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.