Store Manager - Hilton Head Tanger Outlet Center, Bluffton, SC

Retail Stores•Bluffton, SC

1d•Onsite

About The Position

The Store Manager is responsible for driving profitable sales and strong team performance while creating an energetic, omnichannel customer experience that builds brand connection and engagement. The role manages the store with an entrepreneurial mindset, prioritizes profitability, and represents the brand in the community. The Store Manager coaches, trains, and develops the team, supports change, and builds an inclusive and fun work environment.

Requirements

At least 3 years of retail supervisor experience in a similar-volume business, or equivalent experience.
Knowledge of Microsoft Office, Google Suite, and virtual video platforms.
Proficient verbal and written communication skills.
Proven track record in human resources management.
Inventory management and merchandising abilities.
Analytical and problem-solving skills.
Time management and prioritization skills.
Business acumen.
Ability to bend, reach, and carry up to 30 pounds.
Availability for holidays, nights, and weekends to support business needs.
Ability to stand and/or move around for extended periods, reach, carry, bend, and occasionally climb ladders.
Ability to lift up to 40 pounds, unless an accommodation is requested.

Nice To Haves

Experience with social media.

Responsibilities

Motivate and inspire teams to find new ways to drive profitable sales and overall team performance.
Create business plans to exceed top- and bottom-line goals through regular team engagement and accountability.
Deliver an energetic omnichannel sales-floor experience that builds brand connection, customer engagement, and sales.
Build client relationships and community engagement to encourage repeat business and acquire new customers.
Own merchandising presentations to drive product sell-through.
Recruit and develop a high-performing team through motivating, transparent, and candid communication.
Create strategic succession plans to fill open positions and prepare for future business needs.
Use strategic forecasting and scheduling to drive sales and support store operations.
Create an inclusive and fun environment to build team morale and retain talent.
Maintain an open-door policy that encourages Managers and Crew Leads to provide feedback.
Educate the team on the Profit & Loss Statement to encourage expense control, reduce shrink, and meet operational compliance goals.