STORE MANAGER - BESSEMER CITY, NC STORE #8915

Dollar General•Bessemer City, NC

6d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance; store operations and inventory; customer service; safety and security; cash controls; and completion of required paperwork. The manager opens the store at least twice per week and closes it at least twice per week, and regularly drives a personal vehicle for meetings, visits to other Dollar General stores, and deposits. The position involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasionally climbing a step ladder up to six feet. Work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure adequate staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is appropriately staffed and opened and closed effectively; open at least twice and close at least twice per week.
Review operating statements to identify business trends, expense controls, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facilities.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.