Store Manager

Staples Inc.•Forsyth, IL

About The Position

As a General Manager, you will help customers in a collaborative and inclusive way while leading a fun, team-oriented retail culture. You will have a visible impact as a retail leader and business professional by driving community relationships, merchandise sales, technical services, print and marketing services, and the business-to-business network. You will lead the store’s community engagement, customer service, sales, team development, merchandise and services, and retail operations. The role includes overall leadership of running a store and other responsibilities as needed or assigned. Staples describes the role as part of its retail brand transformation and growth strategy, helping customers and communities discover products, services, and inspiration while empowering employees to develop their potential.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience involving analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative selling to provide customers with total solutions.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.
Staples does not sponsor applicants for work visas for this position.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community and network with and support small business customers.

Responsibilities

Ensure the store culture reflects Staples values and its commitment to the community.
Develop a consultative, customer-centric environment for small business customers.
Teach, coach, and inspire the team to learn, grow, and deliver.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margin, reduce variability, and improve year-over-year performance.
Hold yourself and the team accountable for flawless execution of operational excellence.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Provide overall leadership for running a store and take on additional responsibilities as needed or assigned.
Drive community relationships, technical services, and the business-to-business network.