Store Manager Apopka Fl

Dollar General•Apopka, FL

23h•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, operates according to company policies and procedures, and provides strong customer service while maintaining a safe, secure, clean, and organized environment. The manager oversees employee recruiting, selection, training, performance evaluations, development, counseling, and retention, and may make recommendations regarding pay rates and advancement. The manager monitors business performance, inventory, merchandise presentation, cash handling, store security, and operational documentation. The role includes regular physical work such as stocking and unloading merchandise, and driving to make bank deposits or attend meetings and visit other stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control procedures.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
Frequent walking, standing, bending, stooping, and kneeling.
Frequent handling of merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
Frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Occasionally climb using a ladder.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
Conduct performance evaluations, identify performance gaps, provide solutions or counseling up to and including termination, and recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Place and review orders to meet or exceed in-stock targets; review seasonal direction and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, and presentation according to company processes and standards, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Lead the delivery of superior customer service.
Maintain a clean, organized, safe, and secure store for employees and customers.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide own transportation for bank deposits and, occasionally, management meetings and visits to other Dollar General stores.