(USA) Store Manager - Supercenter

Walmart • Fishers, IN

1d • Onsite

About The Position

The Store Manager is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This role involves supervising and developing staff in a dynamic environment that may present challenges such as high turnover, engagement issues, and competitive markets. The Store Manager upholds the company's Open Door Policy, ensuring associate concerns are addressed, and maintains compliance with company policies and procedures. They also drive financial performance by achieving sales and profit goals, controlling expenses, and developing strategic business plans. Additionally, the Store Manager is responsible for driving sales, ensuring the success of the Academy training environment and store standards, and cultivating a highly skilled and engaged workforce. They foster an environment of integrity and ethics, develop internal and external partnerships, and promote a culture of respect and belonging. The role requires acting with integrity, serving customers first, and striving for excellence through continuous improvement and learning.

Requirements

• Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
• Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
• Running a fresh or dry grocery area
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state specific requirements, may require a current state-issued Certificate of Eligibility.

Responsibilities

• Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
• Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, and recruitment in a competitive market.
• Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and providing resolutions.
• Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, maintaining relationships with officials, and overseeing safety and operational reviews.
• Initiates, directs, and participates in community outreach programs, engaging with the community and media as a representative for the company.
• Drives the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing strategic business plans.
• Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs and issues are resolved.
• Drives sales in the facility by accounting for various indicators, ensuring effective merchandise presentation, and managing inventory levels.
• Ensures the success of the Academy training environment and store standards by creating an engaging environment, integrating Academy associates, and acting as a culture champion.
• Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, and identifying improvement opportunities.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce through recruitment, development, and succession planning.
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
• Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling company values.
• Delivers results while putting the customer first, considering how, where, and when customers shop.
• Makes decisions based on data insights and analysis, balancing short and long-term priorities.
• Displays curiosity and a desire to learn, takes calculated risks, and encourages learning from mistakes.
• Drives continuous improvements, adopts new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager