Store Manager

Rack Room Shoes • Nashville, TN

19h • Onsite

About The Position

Manages all day-to-day store operations and ensure that compliance exists with all established company policies and procedures. Serves as a trainer and leader to all store associates. Consistently strives to meet and exceed all established sales, service and operational objectives.

Requirements

• An approved background check
• Effective verbal and written communication skills
• Managerial and organizational skills
• Strong interpersonal skills necessary for customer and employee interactions
• Strong visual merchandising skills
• Working knowledge of footwear, accessories and shoe care.
• Basic mathematical skills
• Knowledge of corporate and Store Operations policies and procedures

Responsibilities

• Primary responsibility is the safety and welfare of employees and customers.
• Create, establish and maintain an excellent customer shopping experience.
• Maintain and reinforce current service level standards.
• Provide service training and leadership to staff members.
• Manage customer issues with a sense of urgency and to the satisfaction of our customer.
• All POS terminal transactions in accordance with policy and procedure
• Sales, Discounts and Refunds
• Loyalty
• Open/Closing procedures
• Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving, Price Management (Price Changes, Markdowns etc.), Singles, Damaged Merchandise, Physical Inventory
• Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement, Sales floor maintenance and housekeeping, Promotional event directions, materials and signage
• Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling, Payroll budget compliance, Time and Attendance
• Hiring and employee development responsibilities to include adherence to all policies and procedures in regards to: Completion of all administrative tasks related to hiring employees, Proper staffing of all employees in accordance with store hours and needs, Ensure training compliance & development of all direct reports
• Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
• Work towards a complete understanding of managing all day to day operations.

Benefits

• Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice.
• The company offers a wide selection of nationally recognized brands known for their quality.
• Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business.
• Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed