Store Manager In Houma La

Dollar General•Houma, LA

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees daily store operations, employee development, inventory and merchandise presentation, customer service, cash and facility controls, safety, and compliance with company policies and procedures. The Store Manager helps maintain a properly staffed, clean, organized, safe, and secure store. The position requires personally opening the store at least twice per week and closing it at least twice per week. The manager also regularly drives to make bank deposits and occasionally travels to management meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Regularly provide own transportation for bank deposits and occasional work-related travel.
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  • Frequent walking, standing, bending, stooping, and kneeling; occasional climbing using a ladder.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Some store locations may give preference to bilingual Spanish speakers.

Responsibilities

  • Recruit, select, retain, train, evaluate, and develop qualified employees in accordance with labor laws and company policies.
  • Identify employee performance gaps and provide appropriate solutions or counseling, up to and including termination; recommend pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is appropriately staffed and opened and closed each day; personally open and close the store at least twice per week for each task.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise using company work processes.
  • Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure working and shopping environment, with necessary tools available to employees.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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