(USA) Store Manager - Supercenter

Walmart • Covington, GA

8d • $110,000 - $170,000 • Onsite

About The Position

The Store Manager is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This role involves supervising and developing staff in a dynamic environment, potentially facing challenges like high turnover, engagement issues, and competitive markets. The Store Manager upholds the company's Open Door Policy by addressing associate concerns, researching issues, and ensuring consistent resolution across managerial levels. They also ensure compliance with company policies and procedures, manage relationships with officials, and oversee asset protection, safety, and quality assurance. The Store Manager initiates and participates in community outreach programs, acting as a company representative and championing company programs and sustainability efforts. This role drives financial performance by achieving sales and profit goals, controlling expenses, and developing strategic business plans. They model and enforce customer service standards, drive sales through effective merchandising and inventory management, and ensure the success of the Academy training environment and store standards. The Store Manager provides overall direction by analyzing business objectives, developing strategies, and managing resources. They develop and implement strategies to attract and maintain a skilled workforce, cultivate an environment of integrity and ethics, and leverage partnerships to achieve business goals. The Store Manager is expected to respect the individual by building high-performing teams, embracing differences, and creating a culture of belonging. They work collaboratively, communicate with impact, attract and retain talent, empower and develop associates, and recognize contributions. They act with integrity by upholding ethical standards, modeling company values, and holding themselves and others accountable. They serve customers by delivering results, putting the customer first, and adapting to changing shopping behaviors. They make decisions based on data, balance priorities, and consider all stakeholders. They strive for excellence by displaying curiosity, taking calculated risks, and encouraging learning from mistakes. They drive continuous improvement, adopt new technologies, and support change.

Requirements

• Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
• Successful completion of all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
• Running a fresh or dry grocery area

Responsibilities

• Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
• Provides supervision and development opportunities for management and hourly associates, including recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition, and fostering a belonging mindset.
• Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, leveraging resources, reviewing policies, teaching consistency in responsiveness and resolution, and providing resolution for associates.
• Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, navigating challenging compliance requirements, developing relationships with officials, holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety reviews, and developing action plans.
• Initiates, directs, and participates in community outreach programs, encouraging and supporting associates in serving the community, establishing relationships with key individuals or groups, and presenting the company's perspective.
• Drives the financial performance of the facility by ensuring sales and profit goals are achieved, maintaining a strategic business perspective, anticipating KPIs, executing process improvements, leading expense control, interfacing with market teams, and developing plans to correct deficiencies.
• Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved.
• Drives sales by accounting for dynamic indicators, ensuring effective merchandise presentation, accurate pricing, proper signing, and in-stock and inventory levels, and budgeting and forecasting sales.
• Ensures the success of the Academy training environment and store standards by meeting requirements, creating an engaging environment, integrating Academy associates, engaging trainees, acting as a culture champion, and acting as a visible operations champion.
• Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, determining resource requirements, evaluating operational processes, and promoting a customer environment.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, and supporting mentorship and succession planning.
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into programs and practices and supporting the Open Door Policy.
• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading community outreach initiatives and engaging key stakeholders.
• Respects the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive.
• Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling company values, and holding oneself and others accountable.
• Serves customers by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models.
• Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Tuition, books, and fees completely paid for by Walmart through Live Better U for eligible associates
• Paid time off and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager