STORE MANAGER - SHELBY, NC STORE #25770

Dollar General•Shelby, IA

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance, and compliance with company policies and applicable labor laws. The Store Manager also manages store operations, inventory, merchandising, cash controls, customer service, safety, and required documentation. The manager ensures the store is appropriately staffed and opened and closed each day, personally opening at least twice and closing at least twice per week. The role includes regular driving in the employee’s own vehicle to meetings, other Dollar General stores, and bank deposits. The position involves frequent walking or standing and handling merchandise, with occasional lifting and exposure to varied environmental conditions.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with federal and state labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, recommend solutions or counseling, and take action up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Regularly communicate expectations for performance, conduct, and safety; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is appropriately staffed and opened and closed each day; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review the ordering plan, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage by following company work processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, product pricing, and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, company security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to meetings, other Dollar General stores, and to make deposits.