Athletic Retail Store Manager

Midwest Shoe Merchants•Brookfield, WI

12d•$45,000 - $50,000•Onsite

About The Position

Goodmiles Running Company in Brookfield is looking for a full-time Store Manager to lead our team, grow our business, and create an exceptional experience for every customer who walks through our doors. This is a hands-on leadership role for an experienced retail manager who enjoys developing people, driving sales, and being part of the action. You'll lead a small team of Fit Experts, work directly with customers on the sales floor, oversee the day-to-day operation of the store, and help Goodmiles build strong connections throughout the local running and fitness community. You don't need to be a marathon runner or a footwear expert-we can teach you the shoes. We're looking for someone who knows retail, enjoys leading people, and is excited to build something great with their team.

Requirements

2+ years of retail management experience
2+ years of full-service retail experience
Experience leading, coaching, and developing employees
Experience working toward sales goals and performance expectations
Strong communication and problem-solving skills
Organization, dependability, and follow-through
A customer-first approach to sales and service
Flexible availability, including evenings, weekends, and peak retail periods

Nice To Haves

Experience in footwear, apparel, sporting goods, fitness, or specialty retail

Responsibilities

Lead a team of approximately 4–6 Fit Experts, creating an environment where people know what's expected of them, receive meaningful coaching, and are motivated to succeed.
Recruit, hire, onboard, and train new team members.
Coach employees in sales, customer service, product knowledge, and shoe fitting.
Set clear expectations and provide regular feedback.
Keep your team motivated around individual and store goals.
Recognize great performance and help employees continue to grow.
Build schedules that support both the team and the needs of the business.
Lead customers through personalized shoe fittings.
Recommend footwear, insoles, apparel, and accessories based on individual needs.
Build expertise in footwear, fit technology, and our brands.
Monitor store and individual sales performance.
Coach your team around sales goals, conversion, and customer experience.
Look for opportunities to improve performance and grow the business.
Take ownership of the day-to-day details that create a great retail experience, including employee scheduling and store coverage, opening and closing procedures, POS and cash-handling processes, merchandising and store presentation, inventory organization, and maintaining a clean, welcoming, and well-run store.
Communicate and partner with the corporate team.
Represent Goodmiles at local races, group runs, expos, and community events.
Build relationships with local gyms, clubs, wellness organizations, and other partners.