GO! STORE MANAGER

Go! Retail GroupRochester, NY
$20 - $24Onsite

About The Position

We are Go! Retail Group, a national specialty retailer operating hundreds of name-brand stores. We are looking for a passionate people-loving leader to lead a great team of members. This is more than just a job; it's your chance to lead the fun and create unforgettable experiences for families and kids. As a Toy Store Manager, you will build and inspire a passionate team, deliver fun magical customer service, and be the face of fun in the store. If you're a people-loving leader ready to bring energy, excitement, and joy to the first-of-its-kind store, we want you on our team!

Requirements

  • 1+ years of retail management experience.
  • A proven record of hitting (or exceeding) sales goals.
  • A natural ability to motivate, lead, and inspire.
  • Great communication and organizational skills.
  • Able to work a flexible schedule (nights, weekends, holidays).
  • A flexible, upbeat attitude — you roll with change and keep things positive.
  • Knowledge of POS systems, basic computer skills, and confidence with Microsoft Office.
  • Attention to detail and a love for great customer experiences.
  • The employee must occasionally lift and/or move up to 30 pounds.
  • Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee is frequently required to use hands to finger, handle, or feel.
  • The employee is required to stand; walk; reach with hands and arms.
  • Color Perception (Red, Green, Amber)
  • Seeing
  • Clear Speech
  • Touching
  • Hearing/Listening
  • Finger
  • Hand
  • Dexterity
  • Climbing
  • Pushing/Pulling
  • Lifting (up to 30 pounds)
  • Carrying (up to 30 pounds)
  • Ability to move distances within and between locations/offices
  • Standing for long periods of time
  • Reading-Simple
  • Reading- Complex
  • Writing- Complex
  • Writing-Simple
  • Basic Math Skills
  • Analysis/Comprehension
  • Judgment/Decision Making
  • Clerical
  • Shift Work
  • Works Alone
  • Works with others
  • Verbal Contact w/Others
  • Face-to-Face Contact
  • Inside
  • Noise
  • Electrical Equipment
  • High Places
  • Moving Objects
  • Dirt/Dust

Responsibilities

  • Keep your crew motivated, upbeat, and ready to crush goals.
  • Celebrate wins — big or small!
  • Set clear targets and help your team achieve them.
  • Handle challenges with professionalism and positivity.
  • Set and smash sales goals.
  • Create an environment where selling feels natural and fun.
  • Deliver exceptional service that keeps customers coming back.
  • Partner with your Area Sales Manager to maximize performance.
  • Hire, train, and grow a high-energy team.
  • Coach with kindness and accountability.
  • Manage schedules, payroll, and performance — with a focus on development and teamwork.
  • Oversee daily operations, from cash handling to inventory.
  • Maintain a clean, safe, and inviting store environment.
  • Follow company policies and mall guidelines.
  • Protect company assets and prevent loss.

Benefits

  • 401K retirement plan
  • Employee discount
  • Flexible schedule
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