Store Manager In Portland Ct

Dollar General•Portland, CT

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The manager ensures the store is properly staffed, opened and closed each day, and operated in accordance with company policies, procedures, and applicable labor laws. The role oversees employee recruitment, selection, training, performance evaluation, development, and, when necessary, counseling or termination. It also involves monitoring operating results and inventory, maintaining merchandise presentation and accurate inventory, controlling expenses and shrink, and ensuring financial integrity through cashier accountability, key control, deposits, and security procedures. The Store Manager provides customer-service leadership and maintains a clean, organized, safe, and secure store. The manager ensures employees have the tools needed to perform their work and completes required paperwork and documentation accurately and on time. The position involves frequent walking, standing, bending, handling merchandise, and lifting, as well as regular driving for bank deposits and occasional travel to meetings or other stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills and the ability to interact tactfully and directly with staff.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
Ability to align with Dollar General values, support the development of others, act as a liaison between corporate and store employees, and foster cooperation and collaboration.
Ability to respond sensitively to customer needs and apply basic retail principles such as ordering cycles, peak inventories, and merchandise flow.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Frequent walking and standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally, and occasionally climb using a ladder.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish-speaking ability may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, identify performance gaps, counsel employees, and recommend pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure appropriate staffing and effective daily store opening and closing; personally open and close the store at least twice per week each.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, in-stock targets, weekly ordering plans, seasonal direction, inventory issues, and Basic Stock Replenishment and cycle-count follow-up.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, deposits, and security and cash-control procedures.
Provide customer-service leadership and maintain a clean, organized, safe, and secure shopping and working environment.
Ensure the store has the tools and equipment needed for required tasks.
Ensure employee compliance with company policies and procedures and complete paperwork and documentation according to guidelines and deadlines.
Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.