(USA) Store Manager - Supercenter

Walmart•Independence, IA

9d•Onsite

About The Position

The Store Manager is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This role involves supervising and developing staff in a dynamic environment that may present challenges such as high turnover, engagement issues, and competitive markets. The Store Manager must proactively recruit, hire, train, mentor, and manage performance. They are also responsible for upholding the company's Open Door Policy, ensuring compliance with company policies, and initiating community outreach programs. Financial performance of the facility is a key responsibility, including achieving sales and profit goals, controlling expenses, and developing budgets. The Store Manager models and enforces customer service standards, drives sales through effective merchandising and inventory management, and ensures the success of the Academy training environment. They provide overall direction by analyzing business objectives, developing strategies, and managing resources. Additionally, the Store Manager develops and implements strategies to attract and maintain a skilled workforce, cultivates an environment of integrity and ethics, and leverages internal and external partnerships to achieve business goals.

Requirements

Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
Running a fresh or dry grocery area
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, may require a current state issued Certificate of Eligibility.

Responsibilities

Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, and recruitment in a competitive market.
Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and providing resolutions.
Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, navigating complex requirements, and maintaining relationships with officials.
Initiates, directs, and participates in community outreach programs, engaging with the community and media as a representative for the company.
Drives the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing budgets.
Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs and issues are resolved within company guidelines.
Drives sales in the facility by accounting for dynamic indicators, ensuring effective merchandise presentation, and managing inventory levels.
Ensures the success of the Academy training environment and store standards by creating an engaging environment, integrating Academy associates, and acting as a culture champion.
Provides overall direction by analyzing business objectives, developing strategies, and managing resources.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce through recruitment, development, and succession planning.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
Works collaboratively, builds strong relationships, and communicates with impact to motivate and influence.
Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling company values.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considering how, where, and when customers shop.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program (tuition, books, and fees completely paid for by Walmart for eligible associates)