(USA) Store Manager - Supercenter
About The Position
The Store Manager is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This role involves supervising and developing staff in a dynamic environment that may present challenges such as high turnover, engagement issues, and competitive markets. The Store Manager upholds the company's Open Door Policy, resolves associate concerns, and ensures compliance with company policies and procedures. They also drive financial performance by achieving sales and profit goals, controlling expenses, and developing strategic business plans. Additionally, the Store Manager is responsible for sales generation, maintaining store standards, and fostering a positive and engaging work environment. They develop and implement strategies to attract and retain a skilled workforce, cultivate an environment of integrity and ethics, and build internal and external partnerships. The role emphasizes respecting individuals, acting with integrity, serving customers, and striving for excellence.
Requirements
- Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
- Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
- Running a fresh or dry grocery area
Responsibilities
- Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
- Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, and recruitment in a competitive market.
- Upholds the company's Open Door Policy by meeting with associates, researching issues, leveraging resources, reviewing policies, and providing resolutions.
- Ensures compliance with company policies and procedures by proactively responding to compliance issues, navigating challenging requirements, and developing relationships with officials.
- Initiates, directs, and participates in community outreach programs, encouraging associates and managers to serve as community members and representing the company externally.
- Drives the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing strategic business plans.
- Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs and issues are resolved.
- Drives sales in the facility by accounting for various indicators, ensuring effective merchandise presentation, and budgeting/forecasting sales.
- Ensures the success of the Academy training environment and store standards by creating an engaging environment, integrating Academy associates, and acting as a culture champion.
- Provides overall direction by analyzing business objectives and customer needs, developing strategies, and identifying improvement opportunities.
- Develops and implements strategies to attract and maintain a highly skilled and engaged workforce through recruitment, development, and succession planning.
- Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
- Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
- Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance, holding oneself and others accountable.
- Delivers results while putting the customer first, considering how, where, and when customers shop.
- Makes decisions based on data insights and analysis, balancing short and long-term priorities.
- Displays curiosity, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Drives continuous improvements, adopts new technologies and skills, and supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Tuition, books, and fees completely paid for by Walmart through Live Better U (for eligible associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
