(USA) Store Manager - Supercenter

Walmart•Monroe, NC

11d•$110,000 - $170,000•Onsite

About The Position

The Store Manager is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This role involves supervising and developing staff in a dynamic environment, upholding the company's Open Door Policy, and ensuring compliance with company policies and procedures. The Store Manager also drives financial performance, oversees customer service, manages sales, ensures the success of training programs and store standards, and develops strategies to attract and maintain a skilled workforce. Additionally, the role involves cultivating an environment of integrity and ethics, building external partnerships, and fostering a culture of respect and belonging among associates.

Requirements

Bachelor's Degree and 2 years general management experience, including financial accountability
4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination
OR 4 years general management experience, including financial accountability
4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination
Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings)
For facilities that sell firearms: successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements: may require a current state-issued Certificate of Eligibility.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Experience as a Store Manager in a low complex store
1 year experience as a Store Manager in a medium complex store
2 years experience as a Store Manager in a high volume retail store
Running a fresh or dry grocery area

Responsibilities

Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
Provides supervision and development opportunities for management and hourly associates, including recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition, and fostering a belonging mindset.
Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, leveraging resources, reviewing policies, teaching consistency in responsiveness and resolution, and providing resolution for associates.
Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, navigating challenging compliance requirements, developing relationships with officials, holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety reviews, and developing action plans.
Initiates, directs, and participates in community outreach programs, encouraging and supporting associates in serving the community, establishing relationships with community and media contacts, presenting the company's perspective, navigating organizational resources for media requests, and championing company programs and sustainability efforts.
Drives the financial performance of the facility by ensuring sales and profit goals are achieved, maintaining a strategic business perspective, anticipating and accounting for key performance indicators, executing process improvements, leading expense control, interfacing with market teams, developing plans to correct deficiencies, overseeing budgets, and leading the analysis of economic trends for forecasting.
Models, enforces, and provides direction for customer service approaches and techniques to ensure customer needs, complaints, and issues are resolved within company guidelines.
Drives sales by accounting for dynamic indicators, ensuring effective merchandise presentation, accurate pricing, proper signing, and in-stock and inventory levels, and budgeting and forecasting sales.
Ensures the success of the Academy training environment and store standards by meeting requirements, creating an engaging environment, integrating Academy associates into leadership activities, engaging trainees, acting as a culture champion, and serving as a visible operations champion for the Academy program.
Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, analyzing costs and forecasts, determining resource requirements, evaluating operational processes, measuring outcomes, identifying improvement opportunities, promoting a customer environment, and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into programs and practices and developing consequences for violations.
Develops and leverages internal and external partnerships and networks to maximize business goals by sponsoring community outreach initiatives and engaging key stakeholders.
Respects the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, creating opportunities for all associates to thrive, working collaboratively, building strong relationships, communicating with impact, energy, and positivity, attracting and retaining talent, empowering and developing talent, and recognizing contributions.
Acts with integrity by maintaining and promoting high standards of integrity, ethics, and compliance, modeling company values, holding oneself and others accountable, and supporting the company's goal of becoming a regenerative company.
Serves customers and members by delivering results, putting the customer first, considering how, where, and when customers shop, and applying business models to all plans.
Makes decisions based on data insights and analysis, balancing short and long-term priorities, and considering all stakeholders when making plans.
Strives for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting new technologies and skills, and supporting others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
Performance-based bonus awards