Store Manager In Hammond Wi

Dollar General•Hammond, WI

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is staffed, opened and closed properly, and operated in accordance with company policies, procedures, and applicable labor laws. The Store Manager oversees employee recruitment, training, performance, and development; merchandise and inventory management; customer service; store presentation and cleanliness; cash handling and security; and completion of required documentation. The position also involves regularly opening and closing the store, making bank deposits using personal transportation, and occasionally traveling to management meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to walk and stand frequently; bend, stoop, and kneel frequently; and handle merchandise and equipment.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally, and climb a ladder occasionally.
  • Ability to regularly drive and provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, identify performance gaps, counsel employees, and make recommendations about pay rates and advancement; take disciplinary action up to and including termination when appropriate.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings or events related to safety, security, and company policies.
  • Ensure appropriate staffing and effective daily opening and closing; personally open the store at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Lead superior customer service and maintain a clean, organized, safe, and secure store environment.
  • Ensure the store has the tools needed to perform required tasks and ensure employee compliance with company policies and procedures.
  • Complete paperwork and documentation according to established guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores.
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