STORE MANAGER - WILLINGTON, CT STORE #19686

Dollar General•Willington, CT

1d•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with Company policies and procedures. The Store Manager leads customer service, oversees store operations and inventory, maintains financial and operational controls, and supports a safe, clean, and well-organized environment. The position requires regular store-opening and closing duties, including opening at least twice per week and closing at least twice per week. Working conditions include frequent walking or standing and bending, stooping, or kneeling; handling merchandise and equipment; lifting up to 40 pounds, with occasional lifting up to 55 pounds; and occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold. The role also involves occasional step-ladder climbing up to six feet and regular driving a personal vehicle for meetings, visits to other Dollar General stores, and deposits.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations about employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and compliance with policies.
Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, address inventory issues, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage in accordance with Company processes.
Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to meetings, other Dollar General stores, and to make deposits.