Store Manager In Mint Hill Nc

Dollar General•Mint Hill, NC

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, inventory and merchandise presentation, cash and facility controls, customer service, employee development, safety, and compliance with company procedures. The manager is also responsible for ensuring the store is properly staffed and opened and closed each day, personally opening at least twice and closing at least twice per week.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Ability to walk and stand frequently; bend, stoop, and kneel frequently; and handle merchandise and equipment frequently.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally, and climb a ladder occasionally.
Regularly drive or provide own transportation for bank deposits and occasional meetings or visits to other stores.

Nice To Haves

High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.
Some store locations may give preference to bilingual Spanish speakers.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with applicable labor laws and company policies.
Conduct performance evaluations, address performance or conduct gaps through appropriate solutions or counseling, and recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is appropriately staffed and opened and closed effectively each day; personally open at least twice and close at least twice per week.
Review operating statements to identify business trends, sales and profitability opportunities, expense controls, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and Basic Stock Replenishment or cycle counts weekly.
Oversee merchandise staging, stocking, storage, and presentation according to company processes and practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Lead the delivery of superior customer service.
Maintain a clean, organized, safe, and secure store environment for employees and customers.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide own transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.