Store Manager - Columbia, Mo Store #23369

Dollar General•Columbia, MO
•Onsite

About The Position

Responsible for managing all store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The Store Manager leads customer service and store operations while maintaining inventory accuracy, financial integrity, safety, security, and compliance with Company policies and procedures. The role includes recruiting, training, evaluating, and retaining employees; ensuring appropriate staffing and daily opening and closing; reviewing operating statements and inventory; managing merchandise presentation and stock; and completing required paperwork. The manager opens the store at least twice per week and closes it at least twice per week. The work takes place in a fast-paced environment with a moderate noise level. It involves frequent walking or standing and bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers; occasional ladder use up to six feet; and regular driving of the employee’s own vehicle to meetings, other stores, and deposits.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take action up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
  • Ensure effective daily store opening and closing; personally open at least twice per week and close at least twice per week.
  • Evaluate operating statements to identify business trends, sales and profitability, inventory turns, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to Company processes.
  • Ensure merchandise is presented according to established practices, including proper fixture use, product pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits.
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