Goodwill Store Manager

Easterseals-Goodwill Northern Rocky Mountain•Layton, UT

10d•Onsite

About The Position

Manage all aspects of retail thrift store including staffing, donation processing and pricing, sales floor presentation, and administrative oversight. This role involves managing store logistics, inventory, and store performance/goals, overseeing the entire donated goods process from donation to sales floor preparation, merchandising the sales floor, and overseeing production and pricing of donated merchandise. The Store Manager is also responsible for maintaining a safe and clean store environment, providing outstanding customer service, overseeing the store management team and daily operations, and ensuring adherence to the organization’s policies and procedures. This role requires strong communication skills, the ability to recruit, hire, train, and terminate staff, and to work as a team to meet budget and production goals. Additionally, the Store Manager will provide regular and accurate reporting to various departments, complete required safety assessments, and oversee the store budget, staffing, and goals.

Requirements

Customer service skills
Experience supervising and hiring staff
Computer skills, including email, intranet, metrics applications for data entry, Microsoft Word, webinar/conference call, etc.
Budget management and tracking
Leadership, communication, organizational, and decision-making skills
Able to read, write and speak the English language to communicate with staff and customers.
Able to move independently or with reasonable accommodation within the facility.
Able to lift and carry 20-100 pounds with team lifting or mechanical assistance.
Able to stand, stoop, bend, or carry for extended periods.
Tolerant to extreme changes in temperature and humidity.
Have reliable transportation, a good driving record, valid driver’s license, and proof of personal vehicle insurance.
Pass DMV check.
Completion of a background check.
High school diploma or equivalent.

Nice To Haves

Retail management experience
May be required to work more than 40 hours per week.
Will have to work evenings, weekends, and extended shifts to manage Goodwill store’s needs

Responsibilities

Manage store logistics, inventory, and store performance/goals
Manage entire donated goods process: donation door to production area to sales floor to preparation for outlet/recycling
Merchandise sales floor
Oversee production and pricing of donated merchandise
Maintain safe and clean store environment
Provide outstanding customer service
Oversee store management team supervises daily operations
Recruit, hire, train and terminate staff
Work as a team to meet budget and production goals
Ensure adherence to organization’s policies and procedures
Provide regular and accurate reporting to human resources, asset protection, safety, finance, and other departments
Complete required safety assessments
Oversee store budget, staffing, and goals