Store Manager - AVEDA - FT - West Edmonton
About The Position
The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets. This role offers the opportunity to act as the Chief Executive Officer of your own store, with total accountability for creating and executing an agile business plan. This plan will focus on recruiting and retaining customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team. This position is ideal for ambitious self-starters with a flair for business planning and a passion for coaching others to reach their full potential, serving as a foundational step towards a long-term career in prestige beauty. The company emphasizes a culture that values diversity and offers progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Requirements
- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Responsibilities
- Lead, coach and develop a team of Sales Associates
- Achieve all sales, customer service and operational targets
- Create and execute an agile business plan to recruit and retain customers
- Strategic targeting of customers
- Execute impactful in-store events
- Manage customer relationships
- Lead a high performing team
Benefits
- Progressive career opportunities
- Outstanding training and development
- Competitive remuneration and benefits package
- Health insurance coverage (medical, dental, and vision insurance)
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Education-related programs
- Paid holidays
- Vacation time
- Highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s))
- Eligible to participate in the applicable Commission/Bonus Plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
