Store Manager - Lakewood, Nj Store #11916

Dollar General•Lakewood, NJ

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations, inventory, merchandising, cash controls, customer service, safety, and compliance with Company policies. The manager opens the store at least twice per week and closes it at least twice per week, and regularly drives their own vehicle to meetings, other stores, and to make deposits. The position involves frequent walking or standing, bending, stooping, and kneeling, along with some handling and lifting of merchandise and equipment. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, and properly staff the store with qualified employees in accordance with labor laws and Company policies.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; and follow up on replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to Company processes.
  • Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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