Store Manager Cleveland Tx

Dollar General•Cleveland, TX

15h•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with company procedures, labor laws, and safety and security practices. The manager leads employee recruitment, training, performance management, and development; oversees inventory, merchandise presentation, cash controls, customer service, and store condition; and completes required documentation on schedule. The position involves regular walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting. It also requires occasional ladder climbing, driving to make bank deposits and attend meetings or visit other stores, and occasional exposure to outdoor weather. The work environment is fast-paced with moderate noise.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit-control procedures.
Ability to perform IBM cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety controls, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
Regular access to and use of own transportation for bank deposits and occasional work-related travel.
Ability to frequently walk and stand, bend, stoop, kneel, and handle merchandise and equipment; frequently lift up to 40 pounds and occasionally lift up to 55 pounds; and occasionally climb a ladder.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, hire, train, develop, evaluate, and retain qualified employees in compliance with labor laws and company policies; address performance gaps, provide counseling, and take action up to and including termination.
Recommend employee pay rates and advancement, communicate performance, conduct, and safety expectations, and coordinate meetings and events.
Ensure the store is properly staffed and opened and closed each day; personally open at least twice per week and personally close at least twice per week.
Review operating statements and identify trends in sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure store for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.