STORE MANAGER - CLEVELAND, GA STORE #4773

Dollar General•Cleveland, GA

6h•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance with Company policies, while ensuring the store is properly staffed and opened and closed effectively. The manager opens the store at least twice per week and closes it at least twice per week. The position monitors store operations and financial performance, manages inventory and merchandise presentation, maintains cash and security controls, and provides leadership in customer service. It also ensures the store is clean, organized, safe, adequately equipped, and compliant with Company procedures. The manager completes required paperwork and documentation according to guidelines and deadlines. Working conditions include frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds frequently and occasionally up to 55 pounds; and working in a fast-paced environment with moderate noise. The role may involve occasional exposure to outside weather, hazardous cleaning solutions, and freezer cold; occasional climbing on a step ladder up to six feet; and regular use of a personal vehicle for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
High school diploma or equivalent is preferred.
One year of retail management experience is preferred.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure proper store staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events promoting safety, security, and policy compliance.
Ensure the store is properly staffed and opened and closed effectively; open at least twice weekly and close at least twice weekly.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage using Company work processes.
Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.