STORE MANAGER - DGPP - SCOTTSBORO, AL STORE #30977

Dollar General•Scottsboro, AL

About The Position

The Store Manager oversees all employees and store processes in a high-sales-volume retail store carrying food and general merchandise. The role ensures store functions—including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service—are completed efficiently and on time. Food categories include produce, dry foods, meats, and dairy/frozen foods. The Store Manager monitors operating results and business trends, manages the store budget and inventory, and ensures compliance with company policies and operating procedures. The role hires, trains, schedules, coaches, and retains employees; maintains safe, sanitary, and compliant store operations; provides customer-service leadership; and ensures accurate documentation and effective execution of corporate and area initiatives.

Requirements

High school diploma or equivalent.
Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, safety, deposit, and store-key control policies and practices.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash-register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for corporate communication, merchandise signage, and handling and emailing data and information.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively verbally and in writing to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations relating to store operations and business relationships.
Valid driver’s license.

Nice To Haves

Post-secondary business school training.
Five or more years of retail store experience, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Review operating statements and business trends, identify opportunities to improve sales, profitability, expense control, and shrink, and maintain compliance with company procedures and policies.
Review advertising and planner ordering plans, as well as perishable and food ordering processes, to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets, validate Find-Fill processes and the seven-day workflow, and facilitate efficient merchandise staging, stocking, and storage.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Control damages and markdowns and manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash-control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified, high-performing employees.
Develop and maintain employee work schedules; ensure employees and authorized key carriers are trained in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies; recommend pay rates and advancement; and address employee leave requests.
Ensure staff obtains required local and state food-handling certifications.
Ensure appropriate staffing and timely opening and closing in accordance with posted store hours.
Maintain safety, food-handling, and sanitation standards; plan and lead staff meetings and events that promote safety, security, and policy compliance.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
Lead customer service and ensure customer needs and requests are addressed efficiently and promptly; maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional and recommend additional or alternative equipment when needed.
Ensure paperwork and documentation are completed according to guidelines and deadlines.
Drive a personal vehicle to attend meetings, travel to other Dollar General stores, and make deposits.