Store Manager (Illinois)

Rural King•Mount Vernon, IL

18h•$65,000 - $105,000•Onsite

About The Position

Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.

Requirements

2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)

Responsibilities

Creating and executing a business plan to achieve the store’s performance goals which includes achieving sales budget, building market share, and driving omnichannel sales.
Integrating and strategically driving sales via online, print advertising, social media, mobile apps and in-store engagement.
Building revenue by equipping the store’s team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising.
Enhancing the customer experience and driving sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings.
Analyzing online and physical store results, identifying opportunities and making decisions in collaboration with others to drive sales and successful initiatives for the store.
Seeking knowledge of new skills, local competitor practices, and retail trends applying learnings to your store’s online and physical experience.
Managing and growing BOPIS (buy online, pick up in store) sales with associates and customers.
Analyzing operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives.
Teaching and coaching behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience.
Creating and ensuring quality execution of development plans, building associate’s capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback.
Building confidence and creating an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals.
Presenting information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback.
Acting as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance.
Upholding the commitments to the company’s processes and policies, values, and mission.
Leading associates in a way that exemplifies the leadership principles taught in Thrive and reinforcing Thrive skills with managers who report to you.
Managing store budget for daily operations and initiatives to achieve business objectives tied to the P&L.
Driving an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development.
Holding team accountable for overall performance and acting to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met.
Ensuring attractive, safe, and accurately priced merchandise displays.
Responsible for the maintenance and upkeep of the building and grounds.
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels.
Demonstrating effective and consistent communications and interpersonal skills.
Demonstrating effective problem-solving and analytical skills.
Maximizing inventory, cash control, and loss prevention techniques.
May be required to cross train and perform other duties.
Supervising and directing the assistant managers, department managers, and store associates.
Having authority into the job status of associates: hiring, firing, promotions, and assignments.

Benefits

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership