Store Manager

Genuine Parts Company•Memphis, TN

13d•Onsite

About The Position

The Store Manager is responsible for monitoring store sales performance, identifying and solving problems effectively, developing strong customer relations, and supervising and coaching store employees. This role ensures that merchandise is received accurately and promptly, maintains a safe work environment, and minimizes inventory shrinkage. The Store Manager also works closely with the District office on procurement card controls and negotiates with non-NAPA vendors.

Requirements

HS Diploma or equivalent required.
Demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, jobber or retail establishment.
Working knowledge of the organization(s) the store services.
High character and always deals fairly with both employees and customers.
Strong leadership to create a high performance team via customer focus, open communication, a willingness to coach and provide feedback.
Personal drive, self-motivation and initiative to accomplish company goals.
Enjoy working with people in a fast-paced setting; be competitive yet has the ability to work calmly under pressure.
Willingness and ability to learn.
Analytical problem solving skills.
Capable of operating TAMS point-of-sale system and cataloging.
Able to use adding machine and process cash, check, and credit card transactions.
Able to speak clearly and listen attentively.
Able to work on feet (stand and walk) for entire assigned work shift.
Capable of lifting and moving parts and boxes of up to 60 pounds.
Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary.
Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.

Nice To Haves

Technical school, and/or college degree a plus.

Responsibilities

Monitors store sales performance on a daily, weekly, monthly and year to date basis.
Identifies problems and solve them effectively.
Develops good customer relations and maintains a high level of service to the customer.
Addresses customer sales/service questions quickly.
Supervises and coaches store employees.
Monitors and recognizes both good and unacceptable performance of employees.
Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.
Creates a safe work environment and that required HazMat training occurs in a timely fashion.
Actively works at minimizing employee time loss due to Worker’s Compensation injuries.
Understands, interprets, and complies with Company policies.
Works closely with the District office (or District Manager) to maintain procurement card controls.
Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service.
Insure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company.