Responsible for the overall performance of the store including achieving store’s sales plan through team and individual contribution. The successful individual will leverage their proficiency in store management to achieve store sales plan and KPI goals. Improve 4-wall contribution by increasing sales and reducing operating expenses. Deliver a bold, energetic, purpose-driven customer experience through their team. Endorses, models, and develops team to deliver SW’s Selling and Service expectations. Recruit, hire, develop, and retain a high-performing team. Train and mentor team members, encouraging and empowering them to deliver customer experience and operations in accordance with Stuart Weitzman standards. Ensure all new hires complete Stuart Weitzman Onboarding. Champion brand evolution and foster change management. Exhibit Managerial Courage, including when providing feedback and engaging in performance management and developmental conversations. Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers. Write and administer Annual Performance Appraisals for team. Manage all types of operational tasks as assigned including shipment, stockroom organization, order fulfillment, and inventory management. Acts as a brand ambassador in the local market/mall to drive brand loyalty and business. Enforce compliance with all Stuart Weitzman’s policies and procedures. Work with team to ensure store achieves Store Audit Scores at or above Stuart Weitzman standards. Ensure team members are properly executing and maintaining Stuart Weitzman’s Visual Guidelines at all times. Manage evolving daily workload while prioritizing the customer experience. Manage payroll, scheduling, and time and attendance. Be brand ambassadors of Stuart Weitzman.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
501-1,000 employees