Store Manager FT - NM 429 (32033)

Cricket Wireless • Holloman AFB, NM

5d • $15 - $15 • Onsite

About The Position

Talk4less Wireless, an authorized Cricket Wireless Dealer, is seeking ambitious, goal-oriented, and passionate individuals to join their team as Store Managers. This role involves the full operation of a retail store, focusing on sales, customer service, and team leadership. The company culture emphasizes hard work, dedication, and a strong focus on marketing, sales processes, and customer engagement. They are looking for individuals who are coachable, willing to learn, and prioritize customer service and retention.

Requirements

• 1-2 years of management experience in retail or another environment with a strong customer focus.
• HS diploma or GED required
• Excellent written and verbal communications skills required.
• Strong organizational skills required.
• Competent in customer focus, change & innovation, strategic thinking, relationship building and influencing, talent management and inspirational leadership.
• Working knowledge of PC Windows’s applications required.

Nice To Haves

• College degree is preferred
• Bilingual in Spanish and English preferred.
• Working knowledge of cellular/advanced wireless communication preferred.

Responsibilities

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Spend majority of business hours on the sales floor greeting customers, coaching employees and running the business.
• Establish and exceed organizational performance and individual performance goals.
• Provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to Cricket standards.
• Motivate, encourage, coach, develop, lead and train a winning sales team.
• Provide answers to customers concerning billing processes, equipment, service plan upgrades and other customer service-related issues inquiries.
• Ensure that sales associates are up to speed on training for new products and offerings and know the sales techniques necessary to sell them.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.

Benefits

• Competitive paid time-off program.
• Medical, optional on monthly deduction.
• Phone service discounts.
• Development and growth opportunities.
• Hourly pay plus bonus on sales, and monthly manager bonus upon qualification of store goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED