Store Manager

AutoZone•Odessa, TX

About The Position

The Store Manager leads AutoZone store operations and inspires the team to provide outstanding customer experiences in a fast-paced retail environment. The role combines hands-on leadership, sales growth, and operational excellence while promoting a culture of safety and WOW! service for employees and customers. The Store Manager directly supervises all store-level employees and assumes responsibility for store operations and the commercial department when the Commercial Sales Manager is absent.

Requirements

  • Basic automotive parts knowledge.
  • Proven leadership experience.
  • Strong communication and decision-making skills.
  • Sales-driving skills.
  • Integrity, professionalism, and commitment to customer satisfaction.
  • Ability to thrive in a fast-paced environment while driving operational excellence and team engagement.
  • Ability to foster a positive work culture focused on development and results.
  • Proficiency in managing, analyzing, and reconciling Profit & Loss statements.
  • Ability to lift, load, and deliver merchandise safely and accurately.
  • Flexibility to work evenings, weekends, and holidays as business needs arise.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.
  • Automotive Service Excellence (ASE) Certification preferred.

Responsibilities

  • Recruit, supervise, schedule, train, and develop store personnel.
  • Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
  • Motivate employees to excel in their roles and improve productivity.
  • Ensure clear and effective team communication, follow up on tasks, and provide timely updates.
  • Address customer concerns professionally and work to turn complaints into compliments.
  • Conduct and review opening and closing procedures.
  • Manage emergency situations and follow accident protocols.
  • Monitor risk and safety activities, maintain a secure workplace, and ensure compliance with personal protective equipment (PPE) requirements.
  • Drive WOW! Customer Service and create an outstanding shopping experience.
  • Maintain sales productivity, store appearance, and merchandising excellence.
  • Monitor cash flow, inventory, and security controls to optimize profitability.
  • Analyze and reconcile Profit & Loss statements and track store performance.
  • Delegate merchandising tasks and ensure their timely completion.
  • Provide performance feedback, conduct evaluations, and foster a culture of success.
  • Lift, load, and deliver merchandise with attention to safety and accuracy.
  • Work evenings, weekends, and holidays as business needs arise.

Benefits

  • Medical, dental, and vision plans.
  • Exclusive discounts and perks, including an AutoZone in-store discount.
  • 401(k) with company match.
  • Stock Purchase Plan.
  • AutoZoners Living Well Program, including free mental health support.
  • Opportunities for career growth.
  • Paid time off for full-time AutoZoners.
  • Life insurance options for full-time AutoZoners.
  • Short- and long-term disability insurance options for full-time AutoZoners.
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners.
  • Tuition reimbursement for full-time AutoZoners.
  • Competitive pay.
  • Unrivaled company culture.
  • One-on-one benefits guidance designed to support physical, mental, and financial well-being.
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