Store Manager
Eaze•Wilton Manors, FL
•Onsite
About The Position
Green Dragon is one of the longest-operating cannabis companies in the United States, having been in continuous operation since 2009 in Denver, Colorado. With dispensaries located throughout Colorado and Florida, Green Dragon is a vertically integrated and fast-growing company in the exciting cannabis industry. The company is bringing its high-quality products, top-notch customer service, and expertise to the burgeoning Florida cannabis market and is currently opening stores throughout the state.
Requirements
- 21 years old to apply
- 3+ or more years of management experience in a retail store environment, leading a team of people
- Strong communication and interpersonal skills
- Excellent customer service experience
- Reliable, Professional, and Trustworthy
- Ability to work in a fast-paced environment with a sense of urgency
- “Whatever it takes” mentality; desire to go above and beyond
- Must have the flexibility to work days/nights/weekends/holidays
- Excellent organizational skills
- Efficient in Google and Microsoft Office
- High school diploma/GED required
- Successful completion of a Level 2 Background Screening
- Willing and able to submit fingerprints for a Level 2 background screening upon hire
Nice To Haves
- Seed-to-sale experience preferred
Responsibilities
- Overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company's policies and procedures
- Ensuring high levels of customer satisfaction through excellent customer service, leading by example, and training the retail staff on customer service standards
- Maintaining technical industry knowledge and product knowledge, and training staff on products in the store
- Ensuring compliance with legal requirements and completing store evaluations
- Having a full understanding of the compliance binder
- Proper and accurate use and training of the POS, cash handling, safe audits, and change drops
- Upholding and enforcing Company policies and procedures, and effectively training new staff on the policies and procedures
- Managing and motivating store staff by coaching and training
- Conducting performance appraisals and communicating any performance issues to HR and DM
- Significant administrative tasks to include daily and weekly schedules of store staff and managing time off requests
- Opening and closing the store, and ensuring daily coverage (must work 2 Fridays and 2 Saturdays per month)
- Accurately and efficiently receiving and processing orders
- Upholding visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc., are visible and updated
- Leading and maintaining communication at the store level
- Maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
- Maintaining store security, use of the NVR cameras, and ensuring all customers are screened at the entrance
- Participating, assisting, and scheduling the proper staff for inventory audits with the Operations team
- Responding effectively to customer complaints and inquiries
- Responding to any emergency action items and issues, such as pulling NVR footage
- Approving any product discounts
- Other duties and responsibilities as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
