Store Manager In Hampton Sc

Dollar General•Hampton, SC

About The Position

The Store Manager is responsible for managing store employees and planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures effective daily store operations, appropriate staffing, employee training and development, customer service, inventory accuracy, financial integrity, and compliance with company policies and applicable labor laws. The manager evaluates operating statements and business trends, manages ordering and inventory processes, ensures merchandise is presented properly, and maintains a clean, organized, safe, and secure store. The manager also completes required paperwork and documentation and ensures the store has the tools needed to perform its work. Regular duties include personally opening the store at least twice per week and personally closing it at least twice per week, as well as regularly driving to make bank deposits and occasionally traveling to management meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control procedures.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal and organization skills, with attention to detail.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to regularly drive and provide own transportation for bank deposits and occasional work-related travel.
  • Frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds; occasional ladder climbing.

Nice To Haves

  • Bilingual Spanish-speaking ability may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies.
  • Ensure the store is properly staffed and effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
  • Conduct performance evaluations, identify performance gaps, provide solutions or counseling, and recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Evaluate operating statements and business trends, including sales, profitability, inventory turn, expense control opportunities, shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, Basic Stock Replenishment, and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation, pricing, signage, and use of fixtures comply with established practices.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Maintain the store's financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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