Retail Store Manager | Woodland Mall

Lovisa•Grand Rapids, MI
•$21 - $23•Onsite

About The Position

Lovisa is seeking a fashion-focused Store Manager to lead a high-energy retail team, deliver sales results, and create a vibrant, customer-focused environment. The role involves developing team members, delivering exceptional customer experiences, overseeing store operations and stock presentation, and maintaining engaging visual merchandising that reflects current jewellery trends. The Store Manager is also expected to champion Lovisa’s 10 + 1 Culture Commitments and foster a positive, collaborative team culture.

Requirements

  • Confident and enthusiastic leadership style.
  • Fashion-focused, with the ability to inspire and motivate a team.
  • Ability to manage store operations and drive results.
  • Customer-first approach and commitment to creating memorable in-store experiences.
  • Ability to pursue sales targets and KPIs and lead a team to success.
  • Thrives in a fast-paced environment and contributes to a positive team culture.

Responsibilities

  • Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
  • Drive store performance by achieving sales targets and KPIs while maintaining a fun, energetic store atmosphere.
  • Lead day-to-day store operations and ensure stock is well-managed and beautifully presented.
  • Champion Lovisa’s 10 + 1 Culture Commitments and foster strong team connection.
  • Provide ongoing development and training to build the team’s skills and confidence.
  • Maintain visual excellence through engaging merchandising that showcases the latest jewellery trends and captures customer attention.

Benefits

  • Career growth opportunities, including potential in-store and international pathways.
  • Paid day off on your birthday.
  • Jewellery discounts, exclusive competitions, and rewards recognizing team members’ work.
  • Hands-on training in retail, customer service, and ear and body piercing.
  • Supportive, fun, collaborative team environment.
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