STORE MANAGER - GOSHEN, IN STORE #3313

Dollar General•Goshen, IN

11d

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is appropriately staffed, opens and closes effectively, maintains inventory and financial controls, provides customer-service leadership, and keeps the store clean, organized, safe, and properly equipped. The manager also ensures employee compliance with company policies and completes required paperwork and documentation on time. The position requires frequent walking or standing, bending, stooping, and kneeling, as well as handling merchandise and equipment. It includes some lifting up to 40 pounds and occasional lifting up to 55 pounds, occasional ladder climbing, exposure to varying weather and store conditions, and regular driving of a personal vehicle for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, address performance gaps through solutions or counseling, and take disciplinary action up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise is presented according to established practices, including appropriate use of fixtures, pricing, and signage.
Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facilities.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.