Store Manager Store Manager
About The Position
The Estée Lauder Companies Inc. is seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets. This role offers the opportunity to be the 'Chief Executive Officer' of your own store, with total accountability for creating and executing an agile business plan. This includes strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team. This is an exceptional opportunity for an ambitious self-starter with a flair for business planning and a passion for coaching others, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package within the prestige beauty industry.
Requirements
- Proven retail management/assistant retail management experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Previous business planning experience.
- Previous retail operations experience.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft Office.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets.
- Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
- Lead a high-performing team.
- Manage sales and customer service targets.
- Conduct sales analysis.
- Perform staff scheduling.
- Manage inventory and facilities.
- Perform cash reconciliation.
- Create and execute in-store events.
- Utilize retail point-of-sale software.
Benefits
- Health insurance coverage (medical, dental, and vision insurance)
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and vacation time
- Competitive bonus program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
