Store Manager Ponca City Ok

Dollar General•Ponca City, OK
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees daily store operations, employee development, inventory and merchandise presentation, financial controls, customer service, safety, and compliance with company policies and procedures. The manager personally opens the store at least twice per week and personally closes it at least twice per week. The position regularly involves driving or providing personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related travel.
  • Frequent walking, standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment; frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds; occasional ladder climbing.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies; conduct performance evaluations and address performance gaps, including counseling or termination when appropriate.
  • Recommend employee pay rates and advancement, communicate performance, conduct, and safety expectations, and coordinate meetings and events focused on safety, security, and policy compliance.
  • Ensure appropriate staffing and effective daily store opening and closing; personally open and close the store at least twice per week for each task.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise is presented according to established practices, using fixtures properly and maintaining product pricing and signage.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store for employees and shoppers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits using personal transportation and occasionally travel to management meetings or other Dollar General stores.
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