About The Position

Lovisa is seeking a fashion-focused Store Manager to lead a high-energy retail team and deliver exceptional customer experiences. The role is responsible for developing team members, achieving sales results, managing day-to-day store operations, and creating a vibrant, customer-focused environment. The Store Manager also champions Lovisa’s 10 + 1 Culture Commitments and maintains engaging, on-brand merchandising that showcases the latest jewellery trends.

Requirements

  • Be a confident and enthusiastic leader who loves fashion.
  • Have the ability to inspire, motivate, and coach a team.
  • Be confident managing store operations and driving results.
  • Bring a customer-first mindset and a commitment to creating memorable in-store experiences.
  • Thrive on achieving sales targets and creating an engaging store atmosphere.

Responsibilities

  • Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
  • Drive store performance by achieving sales targets and KPIs while maintaining a fun, energetic store atmosphere.
  • Lead day-to-day operations and ensure stock is well-managed and presented on-brand.
  • Champion Lovisa’s 10 + 1 Culture Commitments and foster strong team connection.
  • Provide ongoing development and training to elevate team members’ skills and confidence.
  • Maintain visual excellence through engaging merchandising that showcases jewellery trends and captures customer attention.

Benefits

  • Career growth opportunities, including potential international pathways.
  • A paid day off on your birthday.
  • Jewellery discounts, exclusive competitions, and rewards recognizing team members’ work.
  • Hands-on training in retail, customer service, and ear and body piercing.
  • A fun, collaborative, and supportive team environment.
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