STORE MANAGER in NORMAL ILLINOIS

Dollar General • Normal, IL

1d • Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is adequately staffed, properly opened and closed, compliant with company policies and applicable labor laws, and operated to support customer service, safety, security, and financial integrity.

The manager recruits, trains, evaluates, develops, and, when necessary, counsels or terminates employees; communicates expectations; and recommends pay and advancement. The role oversees merchandise ordering, inventory, replenishment, presentation, pricing, signage, cash handling, deposits, facility controls, and required paperwork. It also requires personally opening the store at least twice per week and personally closing it at least twice per week.

The position involves frequent walking and standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting up to 40 pounds frequently and up to 55 pounds occasionally. Occasional ladder climbing is required. The manager regularly drives or provides their own transportation for bank deposits and occasionally travels to management meetings and other Dollar General stores. The work environment is fast-paced with moderate noise, and may occasionally involve exposure to outdoor weather conditions.

Dollar General offers a range of benefit programs for employees and their families. Eligibility and waiting-period requirements may apply. The position may be eligible for short-term incentives based on individual and/or company performance. Applications remain open until a candidate is selected and accepts.

Requirements

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic mathematical calculations, including percentages.
• Knowledge of cash handling, cashier accountability, and deposit control.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills and effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
• Good organizational skills and attention to detail.
• Ability to solve problems and handle varied situations where limited standardization exists.
• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.
• Ability to frequently walk and stand, bend, stoop, and kneel; frequently handle merchandise and equipment; frequently lift up to 40 pounds and occasionally lift up to 55 pounds; and occasionally climb a ladder.
• Regularly drive or provide own transportation for bank deposits and occasional travel to management meetings and other stores.

Nice To Haves

• Bilingual Spanish skills may be preferred at certain store locations.
• High school diploma or equivalent is strongly preferred.
• One year of retail management experience is preferred.

Responsibilities

• Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
• Train employees, conduct performance evaluations, identify performance gaps, provide counseling up to and including termination, and recommend pay rates and advancement.
• Communicate performance, conduct, and safety expectations; coordinate meetings and events supporting safety, security, and company policies.
• Ensure the store is appropriately staffed and opened and closed effectively each day; personally open it at least twice per week and close it at least twice per week.
• Review operating statements for sales, profitability, inventory turn, expense-control opportunities, potential shrink, and errors.
• Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
• Oversee efficient staging, stocking, and storage of merchandise using defined company processes.
• Ensure merchandise is presented according to established practices, including appropriate use of fixtures, pricing, and signage.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide customer-service leadership and maintain a clean, organized, safe, and secure store.
• Ensure the store has the tools needed to perform required tasks.
• Follow company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Drive or provide own transportation for bank deposits and occasional travel to management meetings and other Dollar General stores.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Potential short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED