Store Manager - 000366 - Bolingbrook, IL

7 Brew IL IV•Bolingbrook, IL

About The Position

The Store Manager assumes full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission, and values. The Manager leads the crew, builds genuine connections with team members, and understands the unique needs of the stand or stands they oversee. Along with scheduled shifts, the Manager coaches and trains team members, performs administrative duties, and oversees operations. The role reports to the District Manager.

Requirements

Create and maintain genuine, uplifting interactions.
Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
Work outdoors for prolonged periods in all weather conditions.
Lift up to 50 pounds.
Stand comfortably for hours at a time.
Climb a ladder and use a stepladder.
Stand, sit, bend, kneel, twist, and squat as needed to stock and clean in the stand.
Safely walk between and around cars in the drive-through line.
Safely use a utility knife.
Operate any position in the stand during peak hours.
Maintain awareness of shift operations while working a position.
Address operational, procedural, or cultural issues with team members.
Adapt to problems and implement solutions during stressful situations.
Effectively manage multiple projects and deadlines.
Effectively lead and direct people with multiple personality types under pressure.
Have proven leadership abilities in a fast-paced environment with 40 or more team members.
Have beginner-level proficiency in Microsoft Office Suite.
Work a flexible schedule that may include early mornings beginning at 5 a.m. and late nights ending at 11:30 p.m.
Regularly work weekends and be available to work holidays if necessary.

Responsibilities

Be proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide each team member with regular feedback on strengths and areas for growth.
Create a weekly shift schedule based on crew needs and availability, keeping labor costs low while supporting quick wait times and short lines.
Monitor and maintain necessary inventory, small wares, and equipment.
Ensure appropriate cash handling, deposits, and change for the stand.
Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas.
Take ownership of solutions.
Ensure the crew is knowledgeable about and meets all health requirements.
Develop new leaders.
Implement and communicate directives from upper management.
Delegate tasks to the leadership team and Brewistas to support efficiency and appropriate development.
Work outside scheduled shifts to coach, observe, train, and perform administrative duties.
Promptly address needs by phone or in person.