Store Manager- Carriage Crossing
About The Position
Under the team leadership of the Regional Director, the Store Manager is responsible for the successful operation of the Goodwill Good Neighbor Center (primary retail stores) and Attended Donation Center. This role involves managing budgets, ensuring high standards of customer and donor relations, overseeing donation flow, managing labor schedules, maintaining store appearance and security, and adhering to safety practices. The Store Manager also analyzes sales data, implements measures for efficiency and profitability, and performs other duties as assigned by the Regional Director.
Requirements
- Five years of management level work experience.
- Three years experience in a retail environment.
- High school diploma or GED required.
- Must be able to train team members with or without vocational disadvantages.
- Ability to solve problems and make decisions independently.
- Ability to seek out internal and external resources to accomplish desired results.
- Ability to motivate others, delegate job duties, and hold team members accountable.
- Excellent oral and written communication skills.
- Must be available to work evenings and weekends.
- Must have a reliable means of transportation.
- Must open the store at least (2) times per week and close the store at least (2) times per week, on time.
Nice To Haves
- Apparel background a plus.
- Bachelor’s degree preferred.
Responsibilities
- Hires, trains, supervises, and evaluates team members.
- Conducts investigations of employee policy violations and recommends corrective actions.
- Manages annual budgets and operates within budgeted expense to revenue ratios.
- Ensures high standards of donor and customer relations.
- Oversees the proper handling and processing of incoming donation flow.
- Prepares or approves labor scheduling and time cards.
- Ensures accurate recording of information in the End of Day (EOD) report.
- Ensures coordination and communication of transportation and maintenance needs.
- Ensures cleanliness and image of the store.
- Orders and maintains supplies in a secured manner.
- Ensures GGC security according to company policies and procedures.
- Ensures all company safety practices and procedures are adhered to.
- Ensures statistical counts are completed accurately and timely.
- Completes and analyzes various reports, including register readings, cash reports, and activity reports.
- Reports needed repairs and/or maintenance needs to the Maintenance Department.
- Stays informed about product knowledge, industry trends, and competitive pricing.
- Originates and implements measures to improve efficiency, quality of work, work conditions, and performance.
- Performs other duties as assigned by the Regional Director.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
