The Store Manager is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This role involves supervising and developing staff in a dynamic environment that may present challenges such as high turnover, engagement issues, and competitive markets. The Store Manager must proactively recruit, hire, train, mentor, and manage performance. They are also responsible for upholding the company's Open Door Policy, ensuring compliance with company policies, and initiating community outreach programs. Financial performance of the facility, including sales and profit goals, expense control, and budgeting, is a key responsibility. The Store Manager models and enforces customer service standards, drives sales through effective merchandise presentation and inventory management, and ensures the success of the Academy training environment and store standards. They provide overall direction by analyzing business objectives, developing strategies, and managing resources. Additionally, the Store Manager develops and implements strategies to attract and maintain a skilled workforce and cultivates an environment of integrity and ethics. They leverage internal and external partnerships to achieve business goals and promote community involvement. The role emphasizes respecting individuals by building high-performing teams, embracing diversity, and creating a culture of belonging. It also involves acting with integrity by upholding ethical standards and supporting the company's goal of becoming a regenerative company. Serving customers is paramount, requiring decisions based on data and balancing priorities. Striving for excellence involves continuous improvement, adopting new technologies, and supporting associates through change.
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Job Type
Full-time
Career Level
Manager